Outsourcing

By virtue of its strong banking domain expertise, multi-language skills (English, Spanish, Arabic, Hindi, and Filipino), global presence, and a dedicated team of over 5,000 professionals, Aegis provides BPO services that span the entire customer lifecycle including inbound sales, lead generation, customer care, complaints handling, helpdesk, technical, fraud management, collections, loan origination and servicing.

Aegis has an excellent track record of working with leading retail and corporate banks, investment firms, insurance companies and lending (loans / cards / mortgages), asset and wealth management, treasury and security services companies worldwide to maximize their business outcomes. Aegis helps its customers gain strong competitive advantage and achieve better cost-efficiencies with its award-winning outsourcing services.

For the BANKING AND FINANCE industry, we offer Finance and Accounting services including Procure-to-Pay, Order-to-Cash, Record-to-Report and Compliance. Besides, we provide a range of other services including HR services such as Recruitment, Workforce Administration, Payroll/ Benefits/ Performance and Rewards/ Learning and Development/ HR Technology Solutions/ Compliance Support and Reporting and HR Analytics. Our BANKING AND FINANCE clients have also experienced great results with our Spend Management solutions including category management, source to contract, requisition to order, and end-to-end enabling services.

Technology

AGC Networks offers a range of banking solutions aimed at enhancing scalability, improving customer experience, and managing security. The Interactive Video Kiosk (Branch 24x7™) is an advanced two-way video collaboration platform that enables consultation with a centralized pool of advisors via a highly personalized and interactive user interface. The AGC range of Data Center, Information Security & Virtualization Solutions is deployed at leading banks and financial institutions.