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Technology

With the transformative power of technology yet to be fully harnessed, companies continue to find ways to improve product life cycles. The staggering amounts spent on product research and development makes it essential to quickly convert know-how into an increased and profitable product shelf life. Innovative competitors, low consumer thresholds and ever evolving needs have also created the need to be a true differentiator in gaining customer attention and retention. Given the complexities, the key for high performance lies in outsourcing supporting services to a strategic partner with domain expertise.

As an experienced technology solutions partner, we help deliver your desired value proposition to your customer base. Our strategic services span across sales, customer care, technical support & back office services; and includes pre-sales inquiries, inbound sales, order to cash, cross sell, order management, warranty support, software installation and troubleshooting.

We also support hardware, software, consumer electronics, personal computing, and information services sectors of the technology industry.

With a proven track record of introducing process and technology innovations, we now have several Fortune 500 clients trusting us to manage their customer interaction, back office, and other routing business processes. Today, we manage large number of transactions annually for technology clients across Europe, Latin America, Middle East, Africa, and Asia Pacific.