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A repository of knowledge based on our comprehensive
implementation of solutions and experiences

In general, a knowledge base is a centralized repository for information: a public library, a database related information about a particular subject.

In relation to information technology(IT), a knowledge base is a machine-readable resource for the dissemination of information, generally online or with the capacity to be put online. An integral component of knowledge management systems, a knowledge base is used to optimize information collection, organization, and retreival for an organization, or for the general public.

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A quick look at the
Vol 10 2013

  • Aegis speak: Welcome to the tenth issue of our newsletter Insight. This edition focuses on "Rebuilding Customer Experience for Banking and Financial Services"
  • Buzz factor

Aegis buzz

  • Aegis-STC joint venture bags HR outsourcing contract
  • Aegis recognized as a Leader in the IDC MarketScape: Worldwide Customer Care BPO Services 2013 Vendor Analysis
  • Aegis expands in North America

Industry buzz

  • US Banks and mortgage companies outsourcing backend processes to India
  • Asia Pacific to drive growth in the BPM industry
  • NASSCOM projects $50 billion revenue from BPM sector by 2020

  • Think tank: Expert Interview with Andy Efstathiou, Director, NelsonHall Banking Sourcing Program
  • Case study: Aegis and Bank of Baroda: Heralding enhanced customer experience

Whitepapers

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Access our relevant authoritative reports and guides that help you solve problems and make the right decisions
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Industry Brochures

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Get details of the various industries we serve, solutions we provide and our experiences within that industry.
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Services Brochures

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Gain snapshots of the various services that we provide, the industries where we provide them and our experiences within that industry.
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