The practice of doing Impact Sourcing as we know it today, became prominent with the launch of certification standards for Fair Trade and Organic Agriculture in 1980’s. But over the past few years, technology has scaled the potential of impact sourcing and has become an enabler for real positive social impacts which could
Over the past few years, many front-office BPO players have sought to find their respective footings in what has become an intensely competitive sector. One of the more consistent players has been India-based provider, Aegis. Not only has Aegis been able to build up a respected vertical and functional domain expertise,
In a fast paced, data driven world, businesses often grapple to identify the right metrics and methodologies to assess and accentuate customer experience campaigns. It is time for brands to embrace sales and marketing approaches based on data and advanced analytics, replacing intuition with actual acumen.