Aegis Blogs


The Robots Are Here: Betting on RPA for Intelligent Business Process Management

Across all industries, robots are revolutionizing the way companies operate in nearly every sector of the economy. From the creation of the robotic vehicle assembly lines in manufacturing to robot-assisted surgery in healthcare, robots have long helped improve productivity

Posted by Gurpal Singh | 9 Apr 2019

Impact Sourcing Business is Good Business

The practice of doing Impact Sourcing as we know it today, became prominent with the launch of certification standards for Fair Trade and Organic Agriculture in 1980’s. But over the past few years, technology has scaled the potential of impact sourcing and has become an enabler for real positive social impacts which could

Posted by Ross Telfer | 29 Mar 2019

Aegis Plots a Forward-Looking Front-Office BPO Course

Over the past few years, many front-office BPO players have sought to find their respective footings in what has become an intensely competitive sector. One of the more consistent players has been India-based provider, Aegis. Not only has Aegis been able to build up a respected vertical and functional domain expertise,

Posted by Peter Ryan | 25 Sep 2017

The Analytics Edge: Bridging the Customer-Company Gaps

In a fast paced, data driven world, businesses often grapple to identify the right metrics and methodologies to assess and accentuate customer experience campaigns. It is time for brands to embrace sales and marketing approaches based on data and advanced analytics, replacing intuition with actual acumen.

Posted by Ajay Guliya | 22 Feb 2016

Accelerating with AegisLisa: The Doman Differentiator

With the technology tides turning, the empowered customers value speed in service with the convenience of performing complex and constant transactions on the go. Digital innovation is not just an option, rather a business necessity.

Posted by Ajay Guliya | 1 Feb 2016