Monthly Archives: January 2016


Omni-channel Opportunities: Navigating to Lead the Landscape

Customer-Company experiences today comprise multiple interactions across multiple channels. While digital channels have begun to dominate, there is still a strong need for the human role when it comes down to real world support.

Posted by Ajay Guliya | 18 Jan 2016

The Global Game Changers: Succeeding with Digital Smarts

The surge of digital transformation and social media has created a profound impact on the way businesses ideate and implement strategies. In the era of networked societies and connected customers, the capacity to cultivate and construct credible customer experiences is crucial in fostering business growth and brand loyalty.

Posted by Ajay Guliya | 4 Jan 2016