Category Archives: Rankings

revenue generation

How Customer Experience Maps can lead to better Revenue Generation

It is widely acknowledged that providing your customers with a great experience can lead to better revenue generation. EBay even claimed in its 2012 Spring Seller Update that a higher level of service increased active

Posted by Chris Luxford | 27 Nov 2012
positive experience

How “Value Chains” have become “Value Constellations”

Value is the real service traded in any transaction. Companies provide their customers with the value they require for a price, so everyone profits in the long run . But the process by which this passes from organization to customer is undergoing a massive transformation today.

Posted by Chris Luxford | 23 Nov 2012
aparup-sengupta-smiling

Aparup Sengupta among Global Powerhouse 25

IAOP’s Globalization Today magazine publishes an annual list of Global Powerhouse 25, which is a list of individuals who hold the most influential power in the outsourcing industry.

Posted by Aegis | 8 Nov 2011
vote_aparup

Aegis MD & Global CEO Nominated for 2011 Industry Champion APAC

Aparup Sengupta, managing director and Global CEO, Aegis, has been nominated as the 2011 Contact Center Industry Champion for the APAC region.

Posted by Aegis | 19 May 2011
Linear Growth

Aegis at Top 15 in Annual Ranking of Global Outsourcers

Good news for Aegis!

The International Association of Outsourcing Professionals (IAOP) has ranked Aegis at #15 in its annual Global Outsourcing 100 list. We have moved up in the rankings year after year. We were ranked #26 in 2009, #21 in 2010, and now #15 this year.

Posted by Aegis | 13 May 2011