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A quick look at the
Vol 10 2013

  • Aegis speak: Welcome to the tenth issue of our newsletter Insight. This edition focuses on "Rebuilding Customer Experience for Banking and Financial Services"
  • Buzz factor

Aegis buzz

  • Aegis-STC joint venture bags HR outsourcing contract
  • Aegis recognized as a Leader in the IDC MarketScape: Worldwide Customer Care BPO Services 2013 Vendor Analysis
  • Aegis expands in North America

Industry buzz

  • US Banks and mortgage companies outsourcing backend processes to India
  • Asia Pacific to drive growth in the BPM industry
  • NASSCOM projects $50 billion revenue from BPM sector by 2020

  • Think tank: Expert Interview with Andy Efstathiou, Director, NelsonHall Banking Sourcing Program
  • Case study: Aegis and Bank of Baroda: Heralding enhanced customer experience

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