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implementation of solutions and experiences

In general, a knowledge base is a centralized repository for information: a public library, a database related information about a particular subject.

In relation to information technology(IT), a knowledge base is a machine-readable resource for the dissemination of information, generally online or with the capacity to be put online. An integral component of knowledge management systems, a knowledge base is used to optimize information collection, organization, and retreival for an organization, or for the general public.



A quick look at the
Vol. 12, 2016

  • Aegis speak: Welcome to the twelfth issue of our customer newsletter- Insight. This edition focuses on SMAC Advantage-The Four-Pronged Approach to Customer Experience.
  • Buzz factor

Aegis buzz

  • Hutch Selects Aegis to Provide Telecom BPM for Sri Lanka
  • Aegis Plans To Open Second Centre In UK With Surge In Local Demand
  • Aegis Malaysia Bags New Clients And Awards

Industry buzz

  • Top 10 Strategic Technology Trends for 2016
  • Mobile to Transform Business in 2016
  • Automation Skills Are Presently Outplaying Analytics Skills

  • Think tank: Steven Hall is a Partner and member of the Executive Board with ISG. He leads ISG’s Digital Business unit and Service Lines for Americas.
  • Case study: Aegis Enables a Bank to Propel Multi-Channel SMAC Experience

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