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A quick look at the
Insight, Vol 2 November 2009

  • Aegis speak: by Sandip Sen
  • Buzz factor

Aegis buzz

  • Aegis’ 14th successful acquisition — Aegis enters the Sri Lankan market with the acquisition of Ismart-Timex

Industry buzz

  • APAC BPO market growing: IDC
  • Outsourcing to multiple destinations
  • Offshoring to Africa

  • Think tank: Location decisions for outsourcers by H Karthik, Research Director with Everest Group
  • Case study: Enhanced service delivery – rightshoring for Spirit Airlines

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