- Aegis speak: by Sandip Sen
- Buzz factor
- Aegis’ 14th successful acquisition — Aegis enters the Sri Lankan market with the acquisition of Ismart-Timex
- APAC BPO market growing: IDC
- Outsourcing to multiple destinations
- Offshoring to Africa
- Think tank: Location decisions for outsourcers by H Karthik, Research Director with Everest Group
- Case study: Enhanced service delivery – rightshoring for Spirit Airlines
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