- Aegis speak: by Chris Luxford, President - Australia and New Zealand
- Buzz factor
- Aegis Redefines CX – Forays into Business Intelligence Services by Launching Aegis Pi
- Aegis launches a cloud based social media experience management platform ‘AegisLISAn’ - to help organizations engage with their customers across social media networks.
- Aegis expands its Latin American footprint – Launches new center in Lima, Peru.
- India’s BPO players seeing more traction overseas: Gartner
- KPMG Research on Outsourcing trends: Organizations continue to outsource operations with Banking and Healthcare outsourcing the most
- BPO is the fastest growing industry in Philippines today: Business Processing Association of the Philippines (BPAP)
- Think tank: Insight about CX Innovation: The Only Sustainable Differentiator by Bruce Temkin - a leading expert in customer experience who has worked with hundreds of large organizations on defining and accelerating their customer experience journeys.
- Case study: Aegis & Public Transport Victoria - Creating better experience for public transportation users in Australia.
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