- Aegis speak: by Rajiv Ahuja
- Buzz factor
- Aegis and Saudi Telecom come together to transform Customer care in the Region
- Aegis positioned in Magic Quadrant for Customer Management Contact Center BPO Worldwide by Leading Industry Analyst Firm
- IDC Marketscape identifies Aegis as a ‘major player’ in the comprehensive customer care BPO marketplace
- Outsourcing market growth: Everest
- TPI suggests healthy contracting activity for rest of 2011
- Think tank: Increasing emphasis on excellence in contact center operations by Bruce Belfiore, CEO of BenchmarkPortal
- Case study: Enriching customer experience through "service excellence" by for 1-800-FLOWERS
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